1. WHAT DOES THIS POLICY COVER?

This Privacy Policy applies to our interactions with our customers and visitors, your use of the We Stay Dubai websites or applications, social media, and advertisements or communications relating to any services we offer (“Services”). This includes interactions specifically conducted through the We Stay Dubai platform, which is owned and operated by We Stay Holiday Homes Rental L.L.C.

This Privacy Policy does not apply to any third-party websites that may be accessible through a We Stay Dubai website or to third-party websites on which We Stay Dubai advertises.

This Privacy Policy document contains types of information that is collected and recorded by We Stay Dubai and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@westaydubai.com .

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in We Stay Dubai.

This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

INFORMATION COLLECTED OR RECEIVED

We collect certain personal information about you as necessary to provide services that you request, to fulfill the terms between you and We Stay Holiday Homes Rental L.L.C, or to comply with our legal obligations. If you refuse to provide this type of personal information, we may not be able to provide services to you. We may collect various types of personal data when you visit our website or use our services. The types of data we collect may include:

• Personal Information: This may include your name, email address, phone number, postal address, and any other information you voluntarily provide to us.
• Usage Data: We automatically collect information about your interactions with our website, such as your IP address, device information, browser type, referring/exit pages, and operating system.
• Cookies and Tracking Technologies: We may use cookies, beacons, and similar technologies to collect information about your browsing activities. These technologies help us analyze trends, administer the website, track users’ movements around the site, and gather demographic information.

3. YOUR RIGHTS AND PREFERENCES

Communications from We Stay Dubai or Third Parties

We use the collected data for various purposes, including:

• Providing and Improving Services: We use your data to deliver the services you request and to enhance your experience on our website. This includes personalizing content, improving functionality, and developing new features.
• Communication: We may use your contact information to respond to your inquiries, provide customer support, and send you important updates or notifications related to our services.
• Marketing: With your consent, we may send you promotional emails about our services, special offers, or other information that may be of interest to you. You have the option to opt-out of receiving such communications at any time.
• Legal Compliance: We may use your data to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

We do not sell your personal information to non-agent third parties. Therefore, there is no ability or need to opt in or opt out of such sales. However, we may share your data in the following circumstances:

• Service Providers: We may share your personal data with trusted service providers who assist us in operating our website, conducting business, or providing services to you. These third-party providers are obligated to maintain the confidentiality and security of your data.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to a valid request from a governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our website before your data becomes subject to a different privacy policy.

Your rights to access and control your personal information: In addition to the choices described elsewhere in this document, you may have additional rights concerning the collection, use, and sharing of your data. To exercise any of these rights, please contact us at info@westaydubai.com .

• Update your personal information: You may ask us to correct inaccurate or incomplete personal information about you.
• Right to access your personal information: In some jurisdictions, you may have the right to obtain a copy of your personal information in our possession.
• Right to request deletion of your data: In some jurisdictions, you may have the right to ask us to erase or delete some or all of your personal information.
• Right to object to, withdraw consent to, or limit use of your information: In some jurisdictions, you may have the right to ask us to stop using some or all of your personal information for certain purposes.
• In some jurisdictions, you may also have the right to limit the ways we use your personal information, especially if the information is inaccurate or our use of the data is unlawful.

Data retention and deletion: We retain your personal information for as long as necessary to perform the contract between us and you and to comply with legal requirements. The length of time we retain your information depends on the type of information we have collected, the purpose for which we have collected it, and the laws of the applicable jurisdiction(s).

In general, we retain your personal data as necessary to comply with our legal obligations and meet our legitimate business interests. If you share information with others in connection with your use of the Services, your information may continue to be visible to the public or to the third party even after we delete it.

Even after we delete your information, portions of your data may remain in aggregated, anonymized, or tokenized form. Additionally, backup copies of your personal information may continue to reside in our systems for a period of time. If you delete your user account within the application, we will retain certain account-related reservation and transaction information as needed to comply with legal requirements or meet our legitimate business interests.

Lawful bases to collect, use, and share your personal information: We will only collect, use, and share your personal information where we have a lawful basis to do so. Lawful bases include contract, consent, legitimate interests, or as otherwise allowed by applicable law and consistent with this Privacy Policy.

4. HOW WE SECURE YOUR INFORMATION:

When you leave any data on We Stay Dubai, your order information is transmitted securely using SSL technology. This encryption prevents unauthorized access to your personal information. We employ industry-standard measures to protect our websites and monitor for security breaches. While we strive to prevent any breaches, we cannot guarantee absolute security. In the event of a breach, we will comply with relevant notification laws.

5. THIRD-PARTY WEBSITE LINKS: Our websites may have links to third-party websites. Clicking on these links will redirect you to websites that we do not control or take responsibility for. This Privacy Policy does not apply to the information practices of those websites. Please review the privacy policies of other websites carefully.
6. OUR SITES AND CHILDREN: Our sites and mobile apps are not intended for children. We do not knowingly collect information from children under 18.

Log Files

We Stay Dubai follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

7. COOKIE POLICY

Like almost all commercial websites, We Stay Dubai website uses cookies to improve the functionality of our website and streamline your user experience. You may delete and block all cookies from this site, but parts of the site will not work correctly (or at all). Even if you are only browsing the site, certain information about your visit will be automatically collected. This information includes details about the platform and operating system you are using, your browser type and version, computer and connection information, and the time you accessed the site. Unless you opt out, this information will be collected every time you access We Stay Dubai website.

What are cookies? A cookie is a small text file that is placed in your browser to allow a website to recognize your browser or device. Cookies are used for many purposes, such as enabling certain site functionality, storing user preferences, permitting analytics, and enabling ad delivery. Cookies can help us understand how visitors use our site, help you navigate between pages efficiently, help remember your preferences for later visits, and generally improve your browsing experience. Cookies can also help ensure that marketing you see online is relevant to you and your interests.

A cookie is not spyware or a virus, and it does not give us access to your computer or any information about you personally, other than the data you choose to share with us.

What types of cookies does We Stay Dubai use? When you visit and use a We Stay Dubai website, We Stay Dubai or a third party may place a number of cookies in your browser. Some cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used. Cookies placed by the website you’re visiting (in this case, a We Stay Dubai site) are sometimes called “first-party cookies,” while cookies placed by other companies are sometimes called “third-party cookies.”

In general, there are four different types of cookies, which are explained below. We Stay Dubai routinely uses all four types of cookies.

Essential Cookies: These first-party cookies are also known as “strictly necessary” cookies, and as the name suggests, they are necessary to allow you to move around the We Stay Dubai site and use its features, such as “Save and View Favorites.”

Analytics Cookies: Also known as “performance cookies,” analytics cookies collect information about visits to our sites and how the services we offer are being used. We use this data to make improvements and report our performance. For example, these cookies collect information about how visitors use our sites, which site the visitor came from, the number of each user’s visits, the ad campaign and search term the user uses to find out about us and how long a user stays on the site. We might also use analytics cookies to test new ads, pages, or features to see how users react to them. Analytics cookies are primarily third-party cookies.

Functionality Cookies: Sometimes called “preference cookies,” these first-party cookies allow us to remember information you have entered or choices you have made (such as your username, language, region, and marketing preferences) on our sites, so the next time you visit the site you will not have to set them again. These cookies also allow us to provide a better user experience on our website.

Targeting Cookies: We Stay Dubai and our advertising partners or other third-party partners may use these types of cookies, also known as “advertising cookies,” to deliver advertising and track ad performance, and enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” or “targeted” advertising) on our sites.

How can you manage and delete cookies? Most browsers accept cookies automatically. However, you can change the settings in your browser to delete cookies that have already been set and to not accept new cookies. Note that if you set your browser to disable cookies, you may not be able to access certain parts of the We Stay Dubai sites and some services we offer may not work properly or at all.

Do you use any other user tracking technologies? We Stay Dubai may use other technology that is standard to the Internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to our sites.

Do Not Track disclosure: Do Not Track is a privacy preference that users can set in certain web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. For information about Do Not Track, visit www.allaboutdnt.org. At this time, We Stay Dubai does not respond to Do Not Track browser settings or signals. Internet-standard tracking tools may be used by us and by third parties to collect information about you and your Internet activity, as disclosed in our Privacy Policy, even if you have turned on the Do Not Track signal.

8. UPDATING PERSONAL INFORMATION

We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we will ask you to verify your identity before we can act on your request. If for any reason you have a problem with deleting your personal information, please contact us at info@westaydubai.com and we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws.

9. GDPR Privacy Policy (Data Protection Rights)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

10. CHANGES TO PRIVACY POLICY

Our Privacy Policy and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

11. CONTACT US

To exercise any of your rights in connection with your personal information or if you have any questions (or comments) concerning this Policy, please email our team at info@westaydubai.com and we will make an effort to reply within a reasonable timeframe.

We Stay Dubai (westaydubai.com), managed and owned by We Stay Holiday Homes Rental L.L.C